Client photo uploads

Clients with portal access can upload photos directly to a job. Useful for showing you the problem before you arrive on site.

How it works

1. The client opens their portal link.
2. They navigate to the relevant job.
3. They click Upload Photo and select images from their phone or computer.
4. Photos appear in the job's Photos tab with the category "Client Upload".

You get notified

When a client uploads a photo, you receive a notification in TradeFlow. If push notifications are enabled, you'll get an alert on your phone.

Managing client photos

• Client uploads appear alongside your own photos in the job's Photos tab.
• You can add notes or change the category of client-uploaded photos.
• Delete photos if they're not relevant.

When to use this

• Before a callout: ask the client to upload photos of the issue so you know what tools and materials to bring.
• During a warranty claim: the client can document the defect with photos.
• After completion: clients can confirm the finished work looks good.